How should a security guard document an unusual situation?

Documenting an unusual situation is crucial for maintaining accurate records and ensuring proper follow-up. Writing an accurate and detailed incident report is the best method for documenting these occurrences. This report serves as an official record that can be referred back to later and provides specific details of the situation, including time, actions taken, and any witnesses involved.

An incident report is vital not just for internal use but also for potential external investigations. It allows for a clear understanding of the circumstances surrounding the event, which can support law enforcement or supervisory review. In contrast, relying solely on verbal reporting, discussions with coworkers, or calling law enforcement without proper documentation may lead to misunderstandings or a lack of comprehensive evidence regarding the event. The written report creates clarity and accountability, making it the most effective and professional way for a security guard to document unusual situations.