In the event of an emergency, what should a guard prioritize?

In an emergency situation, the primary responsibility of a security guard is to prioritize the safety of individuals in the vicinity. This means taking immediate action to protect others from potential harm, which can involve guiding people to safety, administering first aid if necessary, or helping to evacuate the area. Security guards are often positioned in critical areas and have a duty of care to those they are responsible for, meaning their actions directly impact the safety and well-being of others.

Focusing on the safety of individuals encompasses assessing the situation and responding accordingly, as well as coordinating with emergency services if necessary. While ensuring personal safety is important, it should not take precedence over protecting others, as the primary role of a guard is to serve and safeguard the public. Communicating with management may also be essential, but it should follow immediate actions to ensure that the individuals present are safe and taken care of first. Investigating the cause of the emergency can be important later on, but it is not the guard's priority during an active emergency situation.